Testimonials

My mother became a resident at St Jude’s in October 2019. I found they provided a caring environment for all residents. All managers and staff showed a dedication to their jobs. All medications were controlled and administered daily by staff. The environment is always clean and well presented, and daily entertainment with resident participation keeps residents’ minds active. I would have no hesitation in recommending St Judes as a care home for anyone considering going into care.

My mother was in St Jude’s for over four years, until September 2017, and whilst there, she and the family experienced care that was truly outstanding. When my father could no longer manage alone at home, St Jude’s was his obvious choice, and he has now been there for eight months. Many of the staff have changed, along with some of the decor, but the sense of love, homeliness and warmth remains. Being fiercely independent and mentally as agile as he has ever been, it was not easy for Dad to adjust to care home life. Led by the manager, the staff embraced this challenge and have pulled out every stop to help Dad settle, which they have successfully done. He is truly valued and respected as the individual he is, and we cannot fault the care and support he and we receive. Thank you, St Jude’s.

My father spent 12 months in St Jude’s before he passed away on February 25th. It is a small care home which makes it more homely. Staff get to know all of the residents personally, which I believe makes them more compassionate towards the resident. Occasionally my father could be quite awkward and demanding but any issues were dealt with sympathetically. The staff really seemed genuinely upset when he died. I have heard about some homes being less than sympathetic when dealing with family members after a bereavement but, I can honestly say that everything was dealt with sensitively by St Jude’s. I thoroughly recommend St Jude’s to anyone requiring a care home.

My 2 sisters and I have been meaning to write a review for the past 6 months but our dear mother passed away April of this year and I can only now write this. St Jude’s is not only a home for their residents it’s also a home for their families. To me and to many others as soon as you walked through the door it was like stepping into your own home. Always greeted with a cup of tea and a chat by all the lovely staff and management. Our dear mother was there for 6 years and in all of them 6 years she was not only cared for to the highest of standards but was truly loved by each member of staff as if she was their own mother. We could never in a million years have picked a nicer home for our mother than St Jude’s and that, we will be ever grateful for. The love, care, happiness, they show all of their residents is more than outstanding. We truly miss our family in St Jude’s.

My mother has been a resident for just over three years. In this time, the staff have shown enormous amounts of patience, care and kindness. I have been informed should there be an issue, this has always been dealt with swiftly and with the utmost confidence and confidentiality. It is more like a home – your own home. It is friendly, comfortable and caters for all the needs. Senior staff are excellent. Residents are involved with meal requirements. Thoroughly recommend St Jude’s 110%!

On the first telephone call to St Jude’s, I was very impressed with how I was told about the home and was told to visit at any time we are a small friendly home. I was choosing a home for my auntie who was 94 years old. With the help of myself, the manager and colleague they visited my auntie and asked her lots of questions and asked if she would like to move in the next day. As a family, we were all treated like their family. My auntie had a choice of what time she wanted to go to bed, what time she wanted to get up when she wanted a bath, choice of breakfast, dinner and tea. St Jude’s was like a 5-star hotel. I would like to write a good book about St Jude’s as all the staff were caring, kind and considerate.

St Judes is a wonderfully friendly home, I think due to the fact that its family-run. The management team are so accommodating and friendly, and the staff are kind and knowledgable. The food is great, and they have been very accommodating with my friend’s dietary requests and needs. I can’t recommend them enough.

I have been very impressed with the management and carers. Their approach to attending to my mum’s needs has been friendly, sympathetic and thoughtful, and she is seen very much seen as an individual. Staff have been willing to offer advice and support. The home is very welcoming, with decor and furnishings that make it feel like home. A wide range of activities are provided, when possible, (notwithstanding current restrictions), and the food and catering are excellent.

It is a very friendly caring home. The care given to my mum was exceptional. Very clean and homely. Mum was there for 3 1/2 years and she was very happy and settled, would definitely and have already recommended it to others.

The staff of St Jude’s looked after my mother for over two years. They treated her with care and compassion and she became very fond of them all. I found them friendly and capable people. Mum was happy there.

I cannot praise St Jude’s enough. The care they provided to my dad during his stay, both when he was quite well, and at the end of his life, was second to none. They go ‘above and beyond’ in all aspects and take care to include and support the family as and when needed. Such is their kindness, love and support for their residents that I cannot find any fault nor any reason for criticism. Outstanding, truly.

I am very grateful for the high standard of professional care provided by friendly, caring staff to my mum over the past eight months, superbly led by the wonderful manager. It gives me peace of mind that they are expert in dealing with infection control and safety and respond quickly when medical situations arise. St Jude’s benefits from being family run and is homely, with staff knowing the residents and their needs. Pre-lockdown activities included sing-a-longs, keep fit, quizzes, art and entertainers. I have been delighted to receive photos and videos during the lockdown. Many residents’ rooms are on the ground floor so have the advantage of easy access to the communal rooms.

My mum moved into St Jude’s Residential Care Home nearly three years ago and she settled in quickly. St Jude’s is a clean, happy and homely place to live and Mum’s healthy, mobility and wellbeing have improved tenfold since she has been there. These improvements are due to the attention to detail of the requirements of each individual by the management and carers. It is clear to see that they really do care about the residents which results in a lovely, happy and well cared for home. The staff treat the residents with dignity, respect and kindness and mum feels safe, happy and well cared for. I have always felt welcome when I visit and I will always be grateful for the help and advice the management and staff have given me. I highly recommend St Jude’s. My family could not have wished for more. We can relax knowing that Mum is in good hands and receiving excellent care. A huge ‘thank you’ to all at St Jude’s!

St Jude’s was very welcoming, caring and considerate towards all the family, but especially Mum. They helped Mum with personal care and were always respectful. Mum became very settled in her 2 1/2 years there. We were always included in any decisions, and we became part of a large family. We were very fortunate to be able to get Mum into a home of such high standards.

St Jude’s is a home from home. My mother has been there since January 2016. The management and staff have been so attentive through our transition (Mum being so active and independent to needing 24-hour care after a severe stroke). They cater for all needs and make sure my Mum enjoys her food and her Italian coffee. Blessed to have found this home.

This is a fabulous home. I didn’t want my mother to go into care but it was unavoidable. I prayed to be able to get Mum into St Jude’s because I had heard such good reports. The home never smells, it is so clean. The staff is wonderful to my mother. Because she can be difficult at times they are lovely to me also, always have time to chat. The food and rooms are excellent. If I had to go into care I want to be at St Jude’s.

My husband was a resident for a year. In this time he was treated extremely well by all members of staff. Unfortunately, he had to move on due to more complex needs, which caused disappointment. I highly recommend the home as all staff is well trained and it has a family atmosphere.

We found St Jude’s Care Home is an excellent place for elderly parents. They treat residents with dignity and care. The home is run very well and the staff sees to the resident’s needs. The home is very clean, with excellent food. We would recommend St Jude’s any time.

My mother was a resident at St Jude’s from November 2017 to September 2019. My mother was very happy there, as we were as a family knowing Mum was cared for both professionally and importantly, thoughtful and caring. All the staff was great, with a happy and helpful attitude. Conditions/room were warm, clean, almost home from home, with meals allowing for different tastes/choices, etc. We were very pleased knowing Mum was happy and looked after. No problems.

My mother was very happy at St Jude’s and was very secure. We, as a family, were very happy with the way my mother was treated and looked after, also how we ourselves were treated and kept informed of issues relating to my mother and the home in general. I cannot wait for Covid-19 to be over so that we can visit the home and see the staff and residents who have all made us feel like we are part of the St Jude’s family. I cannot praise St Jude’s enough.

Mum moved into St Jude’s in 2017 aged 97-years, three years later she passed away. During her stay at St Jude’s, I was always made welcome in all aspects. The management team were very approachable and friendly, which resulted in all employees showing patients, kindness and caring to all. From management, care workers, cleaners and hairdressers all met you with a welcome and a smile. St Jude’s was bright and cheery with a relaxed atmosphere, care staff interacted well with residents, providing a variety of activities. Food was varied and appetising. My experience of St Jude’s was extremely positive, and whilst Mum was there, I never worried about her. Although Mum didn’t relish foregoing her independence, she was happy and content at St Jude’s.

My mother has been a resident for over a year and is happy and settled at St. Judes. St. Judes is a friendly, family-run residential home and residents and visitors are treated with courtesy and respect. The home is clean and well maintained. The food menu is varied and residents can choose what they wish to eat. The carers are friendly and cheerful and residents are helped to wash, bathe and dress if required. I would be happy to recommend this home to family and friends if they are looking for a residential home for themselves or for members of their family.

It’s very welcoming here. There are a lot of names and faces to remember but I’m getting to know everyone. I was nervous and didn’t know what to expect before moving in. So far, the home has exceeded all expectations.

It feels safe living here. You can make new friends, keep your hobbies going and start new ones with other people.

Wonderful, it’s nice here, the carers are very good. I feel very lucky to be here. You can do what you want to and have as many visitors as you like.

I chose to move into a care home, I knew I needed to. It is what I expected it to be. You can spend your time how you choose to. I listen to classic FM and play my clarinet. I join in with a lot of the social activities and particularly enjoy Tai chi. It takes time to understand how things work for example, the laundry service and meal choices but it works well.

I feel safe and looked after. I have made new friends, and I don’t feel isolated like I did when I lived at home. They have good activities schedule here and I do more now than I did at home. I use an i-pad to stay in touch with family who live abroad. I have experienced some hic-ups with the connection, but it’s always resolved quickly.

It’s a very sociable place. I choose to spend most of my time in my room yet never feel lonely. You can have your own space or join in with things. I always know what’s going on. I feel happy knowing that there’s always someone around to help me. It’s much livelier than I imagined. I have a great relationship with the staff, we have a laugh, and it feels like I’m with friends. They are very accommodating here and if you want something they will get it for you.

I never thought I would live in a care home. I didn’t know what to expect and felt quite depressed about it. The accommodation and food are excellent, I feel well supported and I’m enjoying life again.

Living in a care home is massively different to living at home. I didn’t have the best experience at the start of my care journey. I fell at home and went into hospital. From there I went into a care home for 6 weeks and ended up staying a lot longer because it wasn’t safe for me to return home. I didn’t know where I was going to end up. My advice to anyone considering a care home to shop around. Look at a few homes to see what they are like and what they offer. Find one you like and give it a try few a few months. If your happy and you like it, you can stay but if it’s not what want then try another one. It’s like buying a house or a car. You can change it. I tried two care homes before moving to St Judes. I feel safer than I did at home, and I have been able to settle in well. They staff are lovely, and I am treated with dignity and respect. Care homes do vary a lot. This one is lovely and very friendly and staff at all levels are visible and approachable.

Once I accepted that I needed 24hour care my experience improved.